We understand that being ill, and having to leave the comfort of home to seek help abroad, is a doubly daunting experience. With our experience in serving our foreign patients, we know how to make our patients feel welcomed and at home.

Guided by our philosophy of seamless, accessible, effective and affordable care, our experienced staff at the International Patient Liaison Centre knows intuitively to listen and attend to our patients’ needs, even at first contact.

Our service is comprehensive. These include:

• Accommodation
• Airport pick-up and transportation
• Assistance before, during and after hospitalisation
• Billing and financial enquiries
• Direct admission arrangement
• Evacuation and repatriation assistance
• Flight reservation and confirmation
• Information and general enquiries
• Language translation
• Liaison with evacuation agents, employers and insurance companies
• Medical referrals
• Scheduling of appointments
• Travel related assistance
• Visa extension
• Other services upon request

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