With its recent revamp, Bukit Batok Polyclinic became the first polyclinic to go “paper-less”. Its new Electronic Consultation Notes (E-Notes) system allows doctors to read and record diagnoses online. Doctors are also able to access test results and order lab tests and prescriptions electronically. With this move, medical errors are reduced and consultation waiting time is shortened as health attendants no longer need to deliver casenotes to the consultation rooms.

Soon all NHG Polyclinics will go digital, which will also make the sharing of patients’ medical records with hospitals a reality.