Highlights & Events

November 2011

Writeup on Our ERM Journey
In recent years, there has been a regulatory drive in Singapore towards enhanced governance and risk management for public listed companies as well as government agencies.

Although National Healthcare Group(NHG) is not required to follow the Singapore Code of Corporate Governance, our Board and Senior Management recognised the value of good risk management as part of corporate governance and have supported and approved the Enterprise Risk Management (ERM) initiative in 2010 for the whole NHG and hence the start of our ERM Journey

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November 2010

Writeup on The Clinical Practice Improvement Programme (CPIP) Convention and Award Ceremony
The Clinical Practice Improvement Programme (CPIP) Convention and Award Ceremony was held in conjunction with the MOH Healthcare Quality Improvement Conference on 6 October 2010 at the Suntec Singapore International Convention and Exhibition Centre.

We celebrated the “graduation” of 153 CPIP participants who had collectively completed more than 110 Clinical Quality Improvement projects.

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Writeup on The 10th NHG Quality Day
The 10th NHG Quality Day took place on Friday, 8 October 2010. Hosted by the Institute of Mental Health, the theme this year is ‘Continuous Learning and Improvement’.

The event witnessed the cluster’s annual recognition of NHG Exemplary Patients, followed by the presentation of the NHG Excellence in Action Awards for staff.

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September 2010

Writeup on The inaugural NHG Adding Years of Healthy Life Conference 2010 – Many helping hands to improve population health!
The first NHG Adding Years of Healthy Life Conference was held on 23 and 24 August 2010 at the Grand Copthorne Waterfront Hotel. It was well-attended by more than 600 staff from NHG institutions and partners from the primary care, step-down care, community and social services, education and public sector. We were privileged to have Ms Yong Ying-I, Permanent Secretary (Health) grace the opening ceremony and share some of MOH’s current efforts and new potential areas in integrating care.

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Writeup on the Visit from healthcare organizations in Thailand under Quality Improvement & Risk Management Nursing Training Program
On 20 July, College received a group of senior leaders from 3 Universities (The Thailand Red Cross College of Nursing, Payap University and Madidol University) and the Healthcare Accreditation Institute from Thailand.

The visit was part of the Train-of-Trainers Program organized by NHG and Ngee Ann Polytechnic (NP). Leaders from the organizations involved in the Program were invited to visit Singapore to better understand the local healthcare system as well as Quality Improvement and Patient Safety programs in NHG for similar improvement initiatives to be implemented in their organizations after their staff are trained by NHG and NP.

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May 2010

Writeup on The Quality Improvement and Risk Management Nursing Training Programmes in Thailand
IHQ recently extended 2 programmes, namely Clinical Practice Improvement (CPI) Programme and Risk Management and Patient Safety (RMPS) Programme to 3 Nursing Universities in Thailand.

This project is a collaborative effort between Ngee Ann Polytechnic and NHG, funded by Temasek Foundation. The purpose of the training package is to help improve standards of professional nursing care in Thailand, particularly in the areas of risk management, clinical practice improvement work, and nursing teaching.

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February 2010

Writeup on The Passion for Life Workshop
In conjunction with the inaugural Healthcare Improvement Festival 2010, a workshop called Passion for Life was held on 28 and 29 January at the Pines.

The workshop is aimed at educating our healthcare providers and partners in step-down care to becoming facilitators of Passion for Life Cafes.

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Writeup on The Inaugural Healthcare Improvement Festival 2010
The first Healthcare Improvement Festival (HIF) 2010 ended on a high note in HortPark, Singapore. The festival was organised by the Healthcare Quality Network (HQN).

Our keynote speaker was Mr Göran Henriks, CE of Learning and Innovation from Jönköping, a Swedish county that has been cited as having one of the best healthcare models in the world by Quality experts and forums.

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November 2008

Writeup on Clinical Practice Improvement (CPI) Programme Convention and Graduation Ceremony
The 6th NHG Clinical Practice Improvement (CPI) Convention and Graduation Ceremony was held in conjunction with the NHG Annual Scientific Congress 2008. This event was graced by Dr Lim Suet Wun, CEO, NHG and attended by more than 180 improvement leaders of our institutions.

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July 2008

Writeup on Clinical Practice Improvement (CPI) Programme
Clinical Practice Improvement Programme (CPIP) is aimed at spurring clinical leadership and engagement in the quality improvement agenda. CPIP essentially introduces concepts such as the Plan, Do, Check and Act cycles into review of clinical processes.

CPIP seeks to engage change leaders who can harness individuals with fundamental knowledge of the care process to design intervention for better patient care in mind.

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Project Paper on Reduction of Door-To-Balloon Time for Patients with ST-Segment Elevation Myocardial Infarction (STEMI) Undergoing Primary Percutaneous Coronary Intervention (PCI)

Title of Project:
To achieve median door-to-balloon time to < 90 minutes; and for 100% patients with ST-elevation myocardial infarction (STEMI) to receive primary percutaneous coronary (PCI) interventions, within 6 months.

Name of Project Leader:
A/Prof Tan Huay Cheem, Chief and Senior Consultant, Cardiac Dept, NUH

Project Synopsis:
It was found that in NUH, the median door-to-balloon time from Jan to Oct 06 was 103 minutes, which is longer than the recommended 90 minutes. The team sought to identify operational and clinical processes for treating patients who have acute myocardial infarction and to institute changes that may shorten the door-to-balloon time.

Having formed a multidisciplinary team to look at the causes of delay, implementations are put in place to overcome those significant delays. By August 07, more than 90% of the patients achieved door-to-balloon time of below 90 minutes, with a median door-to-balloon time of 65 minutes. This is in sharp contrast to the period prior to project implementation, when the door-to-balloon time was in the range of 87 to 104 minutes.

NUH has continued to sustain the results to maintain a median of below 70 mins 24/7 into 1 year of their change. This has placed NUH door-to-balloon time to be in world quality indicator class compared with peers worldwide.

Download the Full Project Report Here (PDF, 1.67MB) »