December 2008

Writeup on Open Disclosure
Senior staff are trained in delivering Communication Skills Training to help them train the critical mass in our hospitals.

It is crucial that frontline staff are given communication skills training which enables them to communicate effectively with patients when there is an adverse event.

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November 2008

Writeup on Clinical Practice Improvement (CPI) ProgrammeConvention and Graduation Ceremony
The 6th NHG Clinical Practice Improvement (CPI) Convention and Graduation Ceremony was held in conjunction with the NHG Annual Scientific Congress 2008. This event was graced by Dr Lim Suet Wun, CEO, NHG and attended by more than 180 improvement leaders of our institutions.

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Writeup on WSQ Higher Certificate Programme in Healthcare Support
The first run of the WSQ Higher Certificate Programme in Healthcare Support commenced on 3rd November 2008. This new programme has been launched by NHG College’s Institute of Healthcare Workskills (IWS) to train lower skilled workers on how to provide care for patients, enter into new jobs and perform the role of healthcare assistants in our healthcare institutions.

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July 2008

Writeup on Clinical Practice Improvement (CPI) Programme
Clinical Practice Improvement Programme (CPIP) is aimed at spurring clinical leadership and engagement in the quality improvement agenda. CPIP essentially introduces concepts such as the Plan, Do, Check and Act cycles into review of clinical processes.

CPIP seeks to engage change leaders who can harness individuals with fundamental knowledge of the care process to design intervention for better patient care in mind.

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Writeup on Workforce Skills Qualifications (WSQ)
NHG College has recently been awarded the status of the Accredited Training Organisation (ATO) for Healthcare training under the Workforce Skills Qualifications (WSQ) framework. The attainment of this accreditation seals the partnership of NHG College and WDA towards enhancing staff competencies in healthcare service delivery within NHG and beyond.

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Writeup on 7 Habits Signature Programme
The key to an organisation's success is the people. From the mailroom to the boardroom, it becomes more imperative that employees are effective, both personally and professionally. With the '7 Habits for Highly Effective People' programme, one can achieve sustainable performance with the timeless principles which are the driving force towards meaningful results at work and at home.

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Writeup on NHG Clinician's Guide to Department Management Course
This course aims to equip Clinical Chiefs/ Heads and potential Clinical Heads of Departments with the practical skills required for the effective management of clinical departments.

Most participants find this introductory course very useful in preparing them for headship.

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Writeup on NHG Healthcare Leadership Course
The 4-day course was designed by NHG to provide Senior Clinicians, Nurses and Healthcare Administrators with a core set of knowledge and leadership skills to facilitate their development into our future Healthcare Leaders.

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Writeup on NHG Young Leaders Programme
NHG Young Leaders Programme is an intensive executive developmental programme aimed at grooming selected employees for higher responsibilities and leadership roles in NHG and participation is by invitation.

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Writeup on Advanced Cardiac Life Support Course (ACLS) and Refresher Course
ACLS refers to a set of clinical interventions for the urgent treatment of cardiopulmonary arrest plus the knowledge and skills to deploy those interventions.

"The practical sessions were especially useful as the case scenarios relate closely to real-life situations. This allows us to put into practice what we have learnt before we handle a real patient" - Dr Yam Wai Loon, NUH.

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Writeup on Effective Team-work & Decision-making in Crisis Resource Management
Decision-making in clinical emergencies is fraught with difficulties and potential pitfalls which can have serious consequences on our patients.

The course aims to provide a safe environment to reinforce the importance of effective teamwork among healthcare professionals during clinical crises.

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Writeup on Neurologic Localisation for the Physician
Participants are taught how to conduct a proper neurologic examination, with a view to utilising the clinical clues to accurately localise clinically the level of the lesion. This course aids in exam preparation.

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Restructuring of NHG College
NHG College has reorganised to better reflect and support key areas in healthcare transformation.

The new organisation structure consists of five institutes, namely the Institute of Healthcare Leadership (IHL), Institute of Healthcare Quality (IHQ), Institute of Clinical Education (ICE), Institute of Healthcare Workskills (IHW) and Institute of Intermediate and Long Term Care (IILTC).

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Writeup on Clinical Incident Management Course
The 2-day programme trains clinicians in advanced handling of Open Disclosure and Adverse Outcomes and is designed to produce trained clinicians to talk directly or help other clinicians talk with patients about things that may have gone wrong and the patients' disappointment.

This is crucial in reducing litigation and complaints for both the hospital and the treating clinician.

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