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Our Institutes
- Institute of Healthcare Leadership (IHL)
- Institute of Healthcare Quality (IHQ)
- Institute of Clinical Education (ICE)
Quality Improvement (QI) Toolkit Workshop
What This Programme is About
Today’s rapidly changing and competitive healthcare environment requires healthcare providers to look for innovative ways to improve the quality of care that we provide to achieve better outcomes and value for patients.
This workshop equips you with the basic principles and tools needed to support changes in clinical practice. It helps you to advance your personal development, so that you can work more confidently in this ever-changing environment.
What You will Learn
At the end of the programme, participants will be able to:
- Understand and apply quality improvement principles
- Understand the clinical practice model of improvement and the steps involved in the improvement cycle
- Learn the basics of team-based quality improvement diagnostic tools: Flow chart, silent voting, Ishikawa (fish bone) diagram, Pareto chart and Run chart
Who is It For?
Doctors, Nurses, Allied Health Professionals, Ancillary staff, Administrators and all healthcare professionals who wish to learn the basics of quality improvement.
How to Apply
Enquiries about Quality Improvement (QI) Toolkit Workshop / To apply:
Please email ihq@nhg.com.sg.

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